Last updated: 20 November 2025
At Lancemore, we believe in transparency about how our website content is accessed and used by emerging technologies, including artificial intelligence (AI) systems and web crawlers.
Although we do not use AI on our website or in any of our digital services at this time, we recognise that external AI platforms may crawl or reference publicly available information about our hotels, locations, and offerings. This page explains our stance and preferences.
Lancemore allows responsible and reputable AI crawlers to access publicly available content on our website. This helps ensure that the information shown across AI assistants, search tools, and trusted digital platforms remains accurate and up to date.
We do not grant permission to unknown, unclear, or intrusive crawlers that may misuse content or negatively impact site performance. These bots may be restricted through our robots.txt or other technical measures.
Any AI system accessing our site is permitted to crawl public-facing pages only, such as:
No AI system is permitted to access private or sensitive information. User submissions, booking details, and guest data are never made available to AI crawlers.
All content on this website is owned by Lancemore unless otherwise stated. External platforms and AI systems may reference our public content but must not claim ownership, redistribute it commercially, or present it in a misleading manner.
To help AI crawlers understand our preferences clearly, we provide a simple machine-readable file at:
https://lancemore.com.au/llms.txt
Recommended contents:
Site-Name: Lancemore Hotels Site-URL: https://lancemore.com.au AI-Policy: https://lancemore.com.au/ai-policy Contact: mailto:[email protected] # We allow responsible AI crawlers from reputable providers to access public content. Allow: /
Our robots.txt file may restrict unknown or aggressive crawlers that do not identify themselves clearly or do not follow standard web crawling behaviour.
If you have questions about how your data is handled on our website, or how AI crawlers interact with our content, please contact us at:
Email: [email protected]
Website: https://lancemore.com.au
We will update this policy as AI technologies and industry standards continue to evolve.
Lancemore – AI Policy • For enquiries, email [email protected].